Terms and Conditions
Terms of Service
This website is operated by Citron Saudi. The terms "we" and "our" used throughout this site refer to Citron Dubai. Citron Dubai provides this site, including all information, tools, and services offered, to you, the user, provided that you accept all terms, conditions, policies, and notices mentioned here.
By visiting our site and/or purchasing something from us, you are engaging with our "service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including the additional terms, conditions, and policies mentioned here and/or provided through hyperlinks. These Terms of Service apply to all users of this site, including but not limited to browsers, sellers, customers, merchants, and/or content contributors.
Any new features or tools added to the current store will be subject to these Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to modify, update, or change any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for updates. Your continued use of the site or access to it after any changes are posted constitutes acceptance of those changes.
Section 1 - Online Store Terms
You are not allowed to use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the service.
You may not send any viruses, spyware, or malicious programs. Any violation of these terms will result in the immediate termination of your service.
Section 2 - General Terms
We reserve the right to refuse service to anyone at any time and for any reason. You acknowledge that your content (except for credit card information) may be transferred unencrypted, including (a) transmissions over multiple networks, and (b) changes made to conform with technical requirements for network or device connections. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or access to the service or any communication on the site that helps in providing the service without our express written permission.
The section headings in this agreement are for convenience only and will not affect the interpretation of these Terms.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We are not responsible for the lack of accuracy, completeness, or timeliness of the information provided on the site. The materials on this site are for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Your reliance on any of the materials on this site is at your own risk.
This site may contain certain historical information. This information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information on the site. You agree that it is your responsibility to monitor changes to the site.
Section 4 - Changes to Services and Prices
Prices for our products may change without prior notice. We reserve the right to modify or discontinue the service (or any part or content of it) without prior notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the service.
Section 5 - Services and Products (If Applicable)
Some services or products may be available exclusively on the site. These may have limited quantities and can only be returned or exchanged according to the return policy.
We have made every effort to accurately display the colors and images of our products as they appear in-store. However, we cannot guarantee that your computer monitor's display of colors will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void if prohibited by law.
We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
Section 6 - Account and Billing Information Accuracy
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or orders that use the same billing or shipping address. If we modify or cancel an order, we may attempt to notify you via email and/or the billing address/phone number provided at the time the order was placed.
You agree to provide accurate, current, and complete information for all purchases made at our store. You agree to update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you when necessary.
For more details, please review our Return Policy.
Section 7 - Optional Tools
We may provide you with access to third-party tools over which we have no control or input.
You acknowledge and agree that we provide these tools "as is" and "as available" without any warranties, representations, or conditions of any kind, and we do not endorse them. We will not be held responsible for your use of any third-party optional tools or any related issues.
You assume all risks associated with using any optional tools provided by this site and should ensure that you are aware of their terms.
In the future, we may offer new services and/or features through the site (including the release of new tools and resources). These new services and/or features will be subject to these Terms of Service.
Section 8 - Third-Party Links
Some content, products, and services available through our service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of these sites and do not guarantee and will not be liable for any legal or other responsibility for third-party materials, sites, or services.
We are not responsible for any damages or losses resulting from the purchase of goods or services from any third-party website. Please review the third party's policies and practices carefully before engaging in any business transactions. Any complaints or concerns regarding third-party products should be directed to the third party.
Section 9 - User Comments, Feedback, and Other Submissions
If you send specific submissions at our request (e.g., entering a contest) or without a request from us, such as creative ideas, suggestions, plans, or other materials (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments you provide. We are not obligated to (1) keep any Comments confidential, (2) pay compensation for any Comments, or (3) respond to any Comments.
We may, but are not obligated to, monitor, edit, or remove content that we consider, in our sole discretion, to be illegal, offensive, threatening, defamatory, obscene, or otherwise objectionable or violates any intellectual property of any party or these Terms of Service.
You agree that your Comments will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your Comments will not contain libelous, unlawful, offensive, or obscene material, or contain any viruses or malicious code that could affect the operation of the service or any related website. You may not use a fake email address or impersonate another person or mislead us or any third party as to the origin of your Comments. You are solely responsible for the accuracy of any Comments you make. We are not responsible or liable for any Comments posted by you or any third party.
Section 10 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please click here to review it.
Section 11 - Errors, Inaccuracies, and Omissions
From time to time, there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, shipping charges, shipping times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders if any information on the service or site is inaccurate at any time without prior notice (even after you have submitted your order).
Section 12 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform illegal acts, to violate any regulations, laws, or local ordinances, to infringe on intellectual property rights, to harass or harm others, to transmit viruses or malicious code, to collect or track the personal information of others, or to engage in any obscene or immoral activities.
We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited practices.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee or warrant that your use of the service will be safe, error-free, or uninterrupted.
We do not guarantee the accuracy or reliability of the results of your use of the service.
You agree that your use of the service is at your sole risk. The service and all products and services provided to you through this service are provided "as is" and "as available" for your use without any representations or warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
In no case shall Citron Dubai or its managers, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held liable for any damages, including, without limitation, lost profits, loss of data, or any other damages resulting from the use of any services or products
